These services are for people that would like to drop off the item they need to be worked on at the location of one of our technicians. We'll give you an address, you give us a time. Most services only require 24 hours to complete but keep in mind complexity and availability will have an impact on when the services will be completed. This method is our way of giving you a price brake for giving us the flexibility to complete your services at our convenience.
Covers anything computer oriented; any operating system whether desktops, laptops or ultrabooks.
For most issues, a diagnosis will be quickly provided when a problem is described. Some more complex problems may require more time for diagnosis.
Recommend: Drop Off Services. Viruses can get past even the best anti-virus software and can be time consuming to remove. Primary concerns are the integrity of the operating system and the data within. This service will be provided with the intention of removing the virus and undoing any damage it has done, but sometimes viruses can damage the operating system beyond realistic repair. If this happens, a system restore will be required. All data should be salvageable through this process but programs will need to be re-installed before the computer will be usable again. There may be additional charges if the number of programs re-installed exceeds 5.
Sometimes the best scenario for a computer is to completely wipe out the operating system and start fresh. Contrary to what many retail stores claim this process does not necessarily have to destroy your personal data. As long as the hard drive physically functions the data can easily be preserved. Programs however will not survive a system restore. Software like Microsoft Office or Adobe Reader will need to be re-installed in order for your word files and .pdf files to work again. Once performed your computer will function like new, sometimes better then new, as we will only install clean operating systems free of any of the garbage software that generally comes with retail computers.
Upgrading your operating system is generally a simple but time consuming task. For example going from windows vista to windows 7 is mostly an automated process, but problems can arise such as software incompatibility. The operating system upgrade service is there to provide a more smooth transition from one operating system to another without having to worry about dealing with potential issues.
Installing new software can be a time consuming and confusing experience. We can simplify that experience while ensuring the installation is configured correctly. Drivers are a piece of software that allow communication between the hardware and the operating system. On occasion driver incompatibilities and corruptions can cause devices to malfunction or stop working all together. Generally after diagnosis, driver problems can be fixed quickly.
Many people experience computers slowing down significantly after steady use. This is generally not caused by hardware degradation. Computers have very few moving parts so the performance of them should not be significantly changing throughout their lifespans. Most of the time this slowdown is caused by increasing amounts of software running in the background steadily slowing the computer down. Most programs prioritize themselves and will run in the background continuously. This behavior can be quickly corrected without even uninstalling the programs. If this service is performed on site we will even show you how to keep background programs in check to keep the slowdown from returning. Virus scans and disk checks are also part of this service. This service is great as a way to get the computer into a technician's hands and they will most likely spot any abnormalities or issues.
This service covers the installation of RAM, Graphics cards, TV tuners, and other computer hardware. Sometimes new hardware will require software installations as well. For hard drive installations the data will need to be transferred from the old hard drive to the new one. There will be an additional fee based on the time required for the transfer. Data transfer is included in the system restore service. This service does not cover the parts for upgrade, only the service of installation. You can provide the hardware or we can help you purchase the hardware at a minimum cost. We do not add fees for parts orders, and we do thorough research to find the best prices on the internet.
More often then not hardware needs to be replaced instead of actually repaired, though if repair is possible it will certainly be offered as a solution. An example of this would be if you brought a laptop with a cracked screen. This service would cover the removal and installation of a new screen. You can provide your own replacement screen or we can show you the cheapest and most reliable places to purchase it. We do have some screens and various other spare parts in stock and will gladly sell them to you based on (and generally beating) the previously researched prices.
Wireless networks these days are pretty simple to set up. Generally a router will automatically configure itself in some manner but it's still recommended to have somebody with networking experience set up your network to ensure security and smooth operation. Our technicians will ensure your wifi is secured with WPA2 encryption and that all of your devices are fully configured. Most companies will charge extra per device when setting up a wifi, this is a bit ridiculous as a technician who knows what they're doing should only take a minute or 2 per device. Generally the most difficult part of setting up a good wifi is placement. Understanding how the signal works is essential for maximizing signal strength throughout your home, our knowledge and experience with wireless networks can go a long ways toward ensuring a reliable experience with all of your devices.
Wired networks are still more reliable and generally faster than wireless networks. Most of the time a wired network is recommended for desktops if it is feasible, and a hybrid of wired and wireless gives the best of both worlds. Our technicians are experienced with running the necessary cat5 or cat6 lines. This process is generally much more time consuming than a wireless network but the results can be significantly more reliable and faster than even the most advanced wifi setups. If you're a gamer you will instantly notice the benefits in ping and packet loss.
In our experience the most appreciated aspect of our service is the willingness to explain ourselves during the completion of any service. If you're interested in learning from what we do we're more than happy to do anything necessary to ensure you understand what we're doing and are able to use that knowledge for future issues. This is the most valuable of all our services because it allows you to not need us again for that problem. Most companies look at this as unimaginable because if the customer learns how to solve their own problems why would they call back? In our experience maximizing the value of our service to the customer results in happy customers, happy customers result in more business. Feel free to ask questions and watch us work, it may slow things down a bit but it will be worth it to you in the long run.
This is the most common at home service we provide. When customers bring home their new computers they don't want to spend all day setting it up. We'll be able to come by and quickly set up your systems hardware and software to make sure you're using your computer as soon as possible with as little stress as possible. This is also a good time to watch and ask questions to help you get accustomed to your setup.
All services offered for drop off can be completed on site. You will need to call or email to set up an appointment with us that is convenient for everyone. One of our technicians will come by within a 1 hour time window and assist you with any problems necessary. Diagnostics and quotes are always free. Any number of computer and electronics services can be performed within the time frame agreed upon and cost will be a flat rate of $50.00 per hour. If the service requires more than 2 hours discounts may apply. There is a $50 minimum fee when an on-site service is performed.
We have extensive experience in most electronics. We can provide insight into what electronics would most benefit you in your situation and we'll help ensure you are able to maximize the functionality and value of your entire electronics collection.
All diagnostics are free. Electronics diagnostic services are very similar to computer diagnostics services. This process will be done quickly and accurately to provide a good estimation of what will be required to solve your problems.
Sometimes cell phones and tablets just don't quite do what they're supposed to. We can figure out what the problem is in a timely manner and get you going in the right direction to fix your issues. diagnostics are always free, but if the complexity of the problem calls for it the diagnosis could take time.
Android phones and tablets come with the software locked by the manufacturer. This is generally done for security reasons. With root functionality locked the data is more secure as malware will be much more restricted as to what it can see on the phone. This does not necessarily mean a rooted phone will have security issues, but it is an additional layer that is removed when rooting. The benefit of rooting is complete and total control of the phone, you'll be allowed to install any software you wish with features not normally allowed without root access. The full benefits of rooting will probably not be realized by somebody who does not know how to root themselves but one very common and powerful ability this grants is wifi tether: the ability to use your mobile network to browse the internet on another wifi device, such as a laptop or a tablet. Most service providers offer this on non-rooted phones at an additional fee, sometimes upwards of $30 per month. Rooting allows you to get the benefits of wifi tether without the cost of the service. Many providers take issue with this service though, whether your provider does is up to you to find out. Rooting also allows you to install more advanced custom launchers with functions not normally seen on your device.
Jailbreaking is necessary for apple devices to run software not approved and published by Apple. It's a way to take control of your device out of Apple's hands. currently if a piece of software is removed from the apple store it will be removed from your device, with jailbreak this is not a concern. Jailbreaking is legal but it does void your warrentee and most service providers are not particularly fond of it. The result is similar to an android root. We will not install illegal or pirated software on your jailbroken or rooted devices, nor will we show you how to obtain these types of software.
software for apple or android devices comes in the form of apps. Most apps you can download from Google play or Itunes, If you're having difficulty with this we are happy to show you exactly how it's done and make sure your device has all the software you will need.
sometimes situations arise which require data to be transferred from device to device. A new phone purchase for example. Most smartphones have simple methods of transferring data from one place to another without issue, but on occasion the complexity of the process could result in time lost and frustration gained. We are more that happy to provide these services at a low cost in a timely manner.
Android phones and tablets have the benefit of an open source platform, that means that in most cases as long as the development community looks favorably toward your phone there will be custom operating system builds that enhance the functionality and performance of a given device. Custom ROMs can be extremely complex to install and there is always the possibility of problems that could result in "bricking" your device. This service will minimize that threat by putting the device in the hands of experienced android technicians that are very comfortable with the processes involved. If the service is on site we can step you through the process and highlight the potential dangers to get you in the right direction for customizing your android experience and maximizing your device's potential.
This service will allow you to browse the internet and download software using your existing wifi networks, speeding up the experience and minimizing your mobil network data requirements. Many providers are beginning to put limits on your data consumption and impose fee's for overages. It's difficult to tell how much data you're using in a given situation so if you're on one of these plans your best bet is to simply use wifi networks whenever possible. Another possibility this service provides is printing from your android or IOS devices. We can also show you ways that you can store music and movies on other devices and access them on your device, keeping your from filling the limited memory of your device.
mobile devices generally are lacking in some functionality in comparison to laptops and desktops, one of the first things people notice is the inability to print. With this service we can set up your home printer to allow you to print from your mobile device anywhere that you have signal, even out of the home.
Hi-Tech Hookup has extensive experience in setting up security systems that range from single camera non recording setups to high tech multi-channel continuous digital video recording systems with alarms and mobile viewing capabilities. We can give you the piece of mind in knowing your home or business is protected and show you methods of doing so without breaking the bank quite as bad as some of the larger security companies. We only charge for services performed with no profit attached to equipment purchases. We will extensively research pricing and provide you with the most capable system for the lowest price possible. We are not a security company, but we are very knowledgeable about the technologies security companies depend on to provide their services. We can show you cost saving shortcuts such as converting your existing desktop to a security mainframe that can still be used normally, or using your existing devices and televisions as viewing devices. Ever wish you had the ability to boot up an app on your smartphone or tablet and check in on the babysitter? We can provide that functionality at a fraction of the expected cost.
Cameras have come down in price to the point that many people are now able to afford camera systems they never would have expected. One common scenario would be a doorbell camera. A bare minimum example would be placing a $50-$100 camera and wired directly into your cable system. This would allow you to simply change the channel on any TV in the house and see who is ringing your doorbell. You could have it wired into your wifi network, allowing you to open an app on your phone, tablet, laptop or desktop and see who is at the door from anywhere in the house, it could even be setup to alert your smartphone to notify you while you're away from the house when a person rings the doorbell and send you a picture or a live stream of the person ringing the bell or knocking on the door. These systems seem like they would be very expensive but generally an hour or 2 of service is all that is required for installation and instruction. Give us a call and we'll come out and do a free quote and tell you the best and most cost effective method for providing discrete professional surveillance for anything you can think of.
custom TV or projector installations are generally considered out of most people's budget, but the actual equipment required for the most amazing entertainment systems are not generally that expensive, and the service is not that extensive. With our free quotes you may be surprised what your budget is capable of producing.
Our services also go into the automotive world. With extensive experience in custom audio systems and TV systems.
Whether you're looking for something that will rock the block or if your just an audiophile who loves clarity, we can help. We've got the knowledge to make sure your system is safe, clean, and powerful. Some more extensive custom installations may end up costing more than the base price but it's a good starting point. Subwoofers, tweeters, head units, capacitors, batteries, crossovers and amplifiers can be combined to produce an absolutely amazing sounding ride. We do not directly sell any of the products but that frees us to be able to show you the best of the best without worry of bias or profit padding. The stereo installation business is rife with rip-offs from people who bulk order crappy equipment and try to peddle it to people who don't know any better. We'll do our best to help you make the best possible purchases based on global consumer feedback and experience.
your head unit is the center piece of your sound system. Starting with a quality head unit that is correctly installed is essential for not only good sound and a nice clean look, but safe driving. careless faulty wiring can cause noise, interference, and even fire hazards. Our technicians have been working with head units for many years and we're completely confident in the quality of their work. We can help you find the best head unit for the price, and we can show you how it works, installation instruction and all. If you're interested in future expansion this service has huge value. If you would like us to install it with you the pricing becomes by the hour the same way all other services work.
back up cameras have become more and more popular on newer cars, but they're generally extra features that can cost thousands of dollars. we can provide even better systems at much much lower prices. Similar to the way all camera systems have dramatically reduced their prices over the years back up cameras have become incredibly affordable. Most people don't think back-up cameras would be all that beneficial but once you get used to the convenience and safety of being able to see absolutely everything behind you it's hard to go back to just using your mirrors.
Some head units have bluetooth capabilities. Most cell phones also have bluetooth capabilities, if you have the capabilities you should look into getting the functionality. hands free phone calls are certainly a large benefit to this service, but you'd be surprised how many things you can do with your cell phone through your stereo system. For example you could use your phone as a digital streaming music player, giving you instant access to a seemingly unlimited amount of music. Most smartphones have gps navigation built in as well, through bluetooth you will be able to hear your directions loud and clear through your stereo speakers even while you're streaming music. The possibilities can be pretty impressive once the magic that is bluetooth is properly explained and implemented.